Managed IT Support in Tamworth
We’re a Tamworth-based Managed IT and Cyber Security provider — literally down the road in Two Gates. Proactive support, 24/7 security monitoring and honest, fixed-price plans for local businesses.
Local, senior, accountable IT support — without the local-shop limitations.
Firstnet Direct is based right here in Tamworth (B77), so when a local business needs a senior engineer on-site, we’re minutes away — not a national call-centre queue. We look after firms across Tamworth’s business parks and beyond, from professional-services offices to manufacturers, keeping their Microsoft 365, networks, backups and cyber security running without drama.
- ✓UK-based helpdesk & 24/7 SOCFast, friendly support and round-the-clock security monitoring for Tamworth businesses.
- ✓On-site when it mattersEngineers who can come to you across Staffordshire and the West Midlands — Lichfield, Sutton Coldfield, Atherstone and nearby.
- ✓Fixed monthly pricingPer-user, all-inclusive. No surprise bills, no long tie-ins.
- ✓Cyber Essentials & complianceGet certified and keep clients & insurers happy.
Why Tamworth businesses choose us
📍 On your doorstep
Based in Tamworth, Staffordshire — engineers who know Staffordshire and the West Midlands.
⚡ Fast response
P1 incidents picked up in under 15 minutes, SLA-backed.
🛡️ Security-first
24/7 SOC, EDR, backup and Cyber Essentials as standard.
📞 Talk to us
01827 218300
Managed IT & Cyber Security services in Tamworth
Rated 5/5 by the businesses we look after · UK-based engineers · Cyber Essentials certified
Switching to Firstnet Direct cut our ticket-resolution time in half. IT finally helps us grow instead of holding us back.
Their 24/7 SOC caught a phishing breach attempt at 3am on a Sunday. By Monday the user was locked and we were briefed. Worth every penny.
Cyber Essentials Plus, an M365 migration and a firewall rollout — all on time and on budget. Refreshingly straightforward.