Business phones, ready for the 2027 PSTN switch-off.
The UK PSTN network is being switched off. We make the move to hosted VoIP, Microsoft Teams calling and modern Unified Comms simple — without losing a single number.
Voice, video and chat — anywhere your team is.
Crystal-clear calls in the office, at home or on the train. With analytics that actually help you run the business.
Hosted VoIP / PBX
Cloud-hosted phone system with IVR, ring groups, voicemail-to-email and call recording — fully managed.
Microsoft Teams calling
Turn Teams into your full phone system with direct routing — no second app, no second login.
Wallboards & analytics
Live dashboards and historical reports so you can see what’s actually happening on the lines.
Contact centre
Omnichannel queues, skills-based routing, supervisor tools and CRM integration for sales/support teams.
Number porting
Keep every existing number — geographic or non-geographic. Zero-downtime port with rollback plans.
Resilient by design
Geo-redundant carriers, automatic failover to mobile, SD-WAN QoS — built to keep ringing.
BT is switching off the PSTN — are you ready?
From January 2027, the UK PSTN network will be retired. Analogue lines, basic ISDN and many alarm/lift lines will stop working. If you still rely on copper, you need a plan — now.
- ✓Full PSTN auditWe document every line, service and device that still uses copper.
- ✓Hosted VoIP migrationReplace lines and handsets with cloud telephony — typically saving 30–50% on call costs.
- ✓Lift, alarm & EPOS linesSpecialist replacement for non-voice services so nothing falls through the cracks.
- ✓Number portingAll your geographic and non-geographic numbers ported with rollback safety.
- ✓Training & change commsWe train your team so go-live day is a non-event.
VoIP managed service — what’s in the box
Standard inclusions
- ✓Cloud-hosted PBX or Teams Phone
- ✓Free UK landline & mobile minutes (bundles)
- ✓Desk phones, headsets, soft client
- ✓Voicemail to email and SMS
- ✓Call recording (compliant storage)
- ✓Hunt groups, IVR menus, time-of-day routing
Optional add-ons
- ✓Contact-centre queues & wallboards
- ✓Microsoft Teams direct routing
- ✓Microsoft Dynamics / HubSpot / Salesforce integration
- ✓WhatsApp Business, SMS and web chat queues
- ✓Conversation AI & sentiment analysis
- ✓International numbers (60+ countries)
Frequently asked questions
Can I keep my existing phone number?
Yes. We port every number — geographic, non-geographic and international — with a rollback plan and zero downtime.
Will VoIP cope with my broadband?
We assess your circuit, QoS, jitter and packet loss. If your line isn’t fit for VoIP, we’ll quote a leased line, FTTP or SD-WAN that is.
Can I use Microsoft Teams as my phone system?
Absolutely. We provide Teams Direct Routing so your team makes and takes external calls inside the Teams client.
What happens during a power cut?
Calls auto-route to mobile or alternative numbers via our resilient carrier setup — your business stays reachable.