Business connectivity that stays up.
Full-fibre, leased lines, SoGEA and 4G/5G failover. SLA-backed, static-IP, monitored 24/7. The connection your phones, payments and Teams calls run on shouldn’t be a coin flip every morning.
Pick the right service for each site, not the cheapest leaflet.
Residential broadband on a business desk is a false economy. We engineer the circuit to what the site actually does — clinical systems, card payments, Teams calls, line-of-business apps — and bake in the resilience you need.
Full-fibre FTTP
Gigabit-capable fibre direct to the premises wherever Openreach, CityFibre or alt-net coverage allows. Symmetric speeds on most products.
Leased lines (Ethernet)
Dedicated 100Mb–10Gb circuits with hard SLAs, four-hour fix times and contended-zero performance. Right for HQs and data-hungry teams.
4G & 5G failover
Automatic cellular failover keeps card payments and phones alive when the main circuit drops. Dual-SIM routers, separate carriers — engineered properly.
SD-WAN
Bond multiple circuits together, prioritise voice and Teams traffic, secure remote sites without site-to-site VPN headaches.
Proactive monitoring
Every circuit polled every minute. If a line drops, we know before you do — and the fault ticket is open before you’ve called.
UK install management
We manage the install end-to-end — Openreach surveys, wayleaves, civils consents, kit on site, configuration. You get a single project manager, not a queue.
Most businesses are overpaying for the wrong line.
There are typically four candidates per site — FTTP, SoGEA/FTTC, GEA fibre and a leased line — sometimes from three or four wholesale providers with very different prices, install windows and contention profiles. We run the postcode through every carrier, compare price and SLA, and recommend the right answer for what the site actually does.
- ✓Postcode surveyWe pull live availability from Openreach, CityFibre, Virgin Media O2 Business and a panel of alt-nets — typically 4–8 different prices for the same site.
- ✓Bandwidth right-sizingNot every team needs gigabit. We size the circuit to the actual workload — Teams concurrency, cloud backup, file shares, card payments.
- ✓Resilience built inStatic IPs as standard. Diverse primary plus 4G/5G failover for sites that can’t afford an outage. Diverse-carrier failover for those that really can’t.
- ✓One throat to chokeWhen a circuit drops at 09:15 on a Monday, you don’t want to be on hold to a wholesaler. You call us.
What comes with every Firstnet circuit
The circuit
- ✓FTTP up to 1 Gbps symmetric (where available)
- ✓Leased line / Ethernet 100 Mbps – 10 Gbps with hard SLA
- ✓SoGEA and FTTC for sites without full-fibre coverage
- ✓Static public IPv4 (single or /29 subnet on request)
- ✓IPv6 enabled by default where supported
- ✓Business-grade router with config tuned to your traffic
The wrap
- ✓24/7 circuit monitoring with proactive ticket creation
- ✓4G/5G automatic failover on supported router models
- ✓Quarterly performance reports — uptime, latency, jitter, packet loss
- ✓SD-WAN overlay across multi-site deployments
- ✓Voice and Teams QoS tuned at the edge
- ✓Single account manager and engineering escalation path
Frequently asked questions
How long does a leased line take to install?
Realistically 60–90 working days from order to live. We start the order early, manage the Openreach project plan, run a 4G temporary circuit if you need to be live sooner, and chase weekly. Most quoted timescales drift — ours don’t, because we own the install plan.
What about wayleaves?
For leased lines into multi-tenanted buildings or sites with private roads, we handle the wayleave paperwork directly with the landlord. It’s the most common reason an install stalls — we’ve done it many times.
Can I keep my existing line during the migration?
Yes — for any move where downtime matters, we install the new circuit alongside, prove performance, then cut over out of hours. The old circuit stays as backup until you’re happy.
Do you support multi-site networks?
Yes. SD-WAN is the right answer for 5+ sites — single-pane monitoring, application-aware routing, Teams and voice prioritised, secure overlay between branches without traditional VPN concentrators.
What is the SLA on a leased line?
Typically 99.95% availability with a four-hour fix target on Ethernet products, backed by service credits. We share the underlying carrier SLA in writing during scoping so there are no surprises.