Build your support quote in 60 seconds.
Pick a tier, tell us how many users you have, tick the security and backup add-ons you need. The price updates live. No obligation, no sales pressure.
Three tiers. Eight add-ons. One transparent price.
Every package includes Microsoft 365 administration, remote support and proactive monitoring. The difference is how much support you need and how deep the M365 work goes.
Tell us about your business
Most teams have one device and one mailbox per user. Untick to set them separately.
Device management charged at £8 / device / month across all tiers.
Every mailbox is protected with MailAssure + Microsoft 365 Backup — included as standard.
Pick your support tier
Choose your add-ons (all optional)
Tick the security and productivity services you'd like included. Prices update live in the summary.
Step 4
Servers (optional — click to expand)
Servers (optional — click to expand)
Tell us what servers you run and we'll monitor and manage them. Our server agent — covering monitoring, patching, alerting and proactive management — is charged at £50 / server / month.
Servers: 0 servers · £0 / mo
Microsoft 365 licensing (optional — leave blank if you already have licensing)
Mix and match licence types across your team — set a quantity against each plan and it'll add to the quote. Most teams use one type but you can split (e.g. 8 Business Standard + 2 Business Premium for executives).
Licensing total: 0 users · £0 / month
Pre-paid time bank (optional)
Buy support hours up front at a discounted rate. Use them for project work, system installations, migrations or anything that would otherwise be billed at the standard £75 / hour. Valid 12 months from purchase, used in 30-minute increments.
Time bank: 0 hours · £0 one-off
Web hosting & site migration (optional)
Want us to take over your hosting? Set a quantity against the plan that fits each site. Recurring monthly hosting goes into the monthly total; one-off migration fees are tallied separately at the bottom of the summary.
Hosting: 0 sites · £0 / mo recurring · £0 one-off
Step 8
Business telephony (optional — click to expand)
Business telephony (optional — click to expand)
We're a Gamma Telecom reseller and partner with BTT Communications for delivery. Pick any combination of cloud PBX seats, phone numbers, call bundles, handsets, voice add-ons or SIP trunking. Monthly items go into the recurring total; handsets and setup fees go into the one-off section.
Telephony: 0 items · £0 / mo recurring · £0 one-off
Get your quote in writing
We'll email this quote to you and to our team. No salesperson will phone unless you ask in the notes.
Frequently asked questions
What does "unlimited" support actually mean on Standard?
It means we don't count tickets — your team can raise as many as they need for routine support. A "fair-use" clause covers extreme outliers (multi-hour project work, system migrations, new office setups). Those go on the £75/hour project rate.
What's included with each tier's M365 admin?
Basic covers day-to-day (new users, password resets, mailbox permissions, distribution groups, basic Teams/Exchange). Standard adds full Teams, Exchange and SharePoint admin plus licensing changes. Premium adds advanced Exchange (mail flow, transport rules, connectors), advanced security settings and complex tenant configuration.
What if I need more than 30 tickets a month on Premium?
That's very rare — by the time you're at that volume, we'd typically restructure as a custom plan (essentially fully-managed). Talk to us if you think you're at that scale.
Can I change tiers later?
Yes — month-by-month. We'll review at any quarterly meeting if you want to step up or down. There's no penalty for a tier change.
Is there a setup fee?
For Managed Support there's a one-off £100 onboarding fee that covers documentation, agent rollout, baseline review and the first month's scheduled tasks. Most add-ons have their own setup fee — those are shown when you tick them.
What's the contract term?
12-month rolling agreement for the support service. Add-ons can be added or removed monthly. Hardware and licensing terms vary by vendor.